| With the Charity Pet rewards program, you'll earn 1 point for every dollar spent shopping CharityPet.com. For every 10 points you accumulate, you'll save $1 on your next purchase. For example, if you spend $100, you'll save $10 on your next order.
Plus, there's no limit as to the amount of points you can earn, and your accumulated points will never expire. Best of all, there's no need to sign up. Just shop CharityPet.com and you'll begin earning reward points on your very first purchase. How do I redeem my reward points? To redeem your reward points, simply add item(s) to your shopping cart, start the checkout process, and when asked for a payment method, please choose "Reward Points". If you have enough reward points to pay for your entire order, congratulations - you're all done! If not, you'll be asked to add another payment method to cover the remaining balance of your order. Reward points can be used to pay for merchandise purchased through CharityPet.com. The more you shop, the more points you'll earn, and the more you'll save on future purchases. Frequently Asked Questions What if I return or cancel my order? Do I need to sign up for your rewards program? Does the rewards program have a membership fee? How can I track my reward points? Are reward points available immediately after purchase? Do your reward points expire? Can I pay for an order using my reward points and another payment method? Can I transfer my reward points to another customer? Do I earn reward points on shipping and taxes? Q: What if I return or cancel my order? A: Great question. If you return or cancel your order, the reward points associated with your returned or cancelled order will be deducted from your reward points balance. For instance, if you cancel an order of $100, we will deduct 100 reward points from your account. Q: Do I need to sign up for your rewards program? A: No, after placing your first order, you will be enrolled in the Charity Pet rewards program automatically. Q: Does the rewards program have a membership fee? A: No, the rewards program is free to join, and there will never be any fees associated with redeeming your reward points. Q: How can I track my reward points? A: To view your reward points, please login to your account, and then click the Modify Profile link. From there, you'll be able to track the number of reward points you've earned to date. You can also see the number of reward dollars available to you at the top of every page under the "My Rewards Bank" section. Reward dollars are actually your reward points which have been automatically converted into US dollars. For example, if you've earned 100 reward points, this field will display $10.00 (10 points = $1 USD). Q: Are reward points available immediately after purchase? A: Reward points are only credited to your account once your order has been processed, which means it has been paid for in full. Once your order has been paid in full, the reward points will be released to your account immediately. Q: Do your reward points expire? A: No, the Charity Pet reward points will never expire. Q: Can I pay for an order using my reward points and another payment method? A: Yes, we give you the option of paying for each order with your accumulated reward points. If you've earned enough reward points to pay for your entire order, you won't owe us a dime. If your reward points do not cover your entire order, you will be asked to provide an additional payment method to cover the remaining balance. Q: Can I transfer my reward points to another customer? A: Unfortunately, we do not allow reward points to be transferred from one customer to another. Q: Do I earn reward points on shipping and taxes? A: Our reward points can only be earned on your order subtotal. Shipping, taxes, and/or coupon discounts do not generate reward points. |

